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Insights from the EaseOS team

Customer stories, product news, and perspective on running self-storage.

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StoreEase Launches the Virtual Console Flex
Press Release

StoreEase Launches the Virtual Console Flex

StoreEase has released the Virtual Console Flex, a mount, plug, and play EaseOS deployment that layers AI-powered coverage onto stores that already have a staffed front office — no construction, no reconfiguration, and no change to the operator's existing team.

EaseOS
September 1, 2026
StoreEase Names Bill Mottram President of Self Storage Operations
Press Release

StoreEase Names Bill Mottram President of Self Storage Operations

StoreEase has named Bill Mottram, formerly of Extra Space Storage, as President of Self Storage Operations — pairing his operational experience with the technology and hardware foundation StoreEase has built to run entire portfolios at scale.

EaseOS
August 18, 2026
The Virtual Console as a Revenue Engine
Blog

The Virtual Console as a Revenue Engine

A transaction-level analysis of 18,750 move-ins across 100+ stores over a nine-month off-peak period. 41% of new rentals are signed at the Virtual Console, and 2,311 of them happened during hours no store was physically staffed.

EaseOS
August 6, 2026
Outcome-Driven AI for Self Storage
Press Release

Outcome-Driven AI for Self Storage

StoreEase and Sierra built an agent that carries a request all the way to a finished outcome — the same agent, same context, same rules, on the phone, on the web, and now in the facility lobby itself. Operators deploy it under their own brand and name.

EaseOS
August 3, 2026
Nearly Half of Self-Storage Rentals Still Close in the Office
Blog

Nearly Half of Self-Storage Rentals Still Close in the Office

Unmanned storage promised savings, but 4 to 5 in 10 rentals still close in the office. Here is what operators lose in the gaps, and how to close them.

Josh Boyd
July 17, 2026
What Happens When No One Shows Up?
Testimonial

What Happens When No One Shows Up?

As Director of Operations at Spartan, Randy Trapanick keeps dozens of self-storage properties running smoothly, staffed, accessible, and converting customers. Here is how Spartan found a better way.

Randy Trapanick
May 12, 2026
SSM + EaseOS: The Modern Self-Storage Operating Stack
Press Release

SSM + EaseOS: The Modern Self-Storage Operating Stack

StoreEase and Self Storage Manager (SSM) announce a fully integrated solution that combines industry-leading property management software with AI-powered customer engagement, communications, and automation.

StoreEase
June 17, 2026
The Door Is Always Open
Testimonial

The Door Is Always Open

Reliant Storage increased office hours by 33% (from 58 to 77 hours a week) across 100+ sites without adding payroll by adopting EaseOS, keeping the door always open with Ease Virtual Console.

Kolin Van Dyne
May 12, 2026