Amber is the AI web assistant for self-storage. She answers questions, rents units, takes payments, and handles move-outs and access, then brings in a human teammate the moment a person is needed.
Most chat widgets guess, stall, or hand off a transcript. Amber runs on the same engine as the rest of EaseOS, so she completes the work, on brand and on policy.
Amber answers from a managed knowledge base, EaseOS-maintained articles plus your own, scoped to the web. Accurate, on-brand answers, never improvised ones.
The same AI runs your website, phone, and Virtual Console (soon), with one personality and one set of rules. Configure once, and every channel stays consistent.
Amber knows tenants from leads, gate codes from balances, and reservations from move-outs, because she runs on top of your PMS, not bolted on after.
Amber does not just answer. She rents and reserves units, takes payments, manages billing, and handles move-outs and access, the everyday work that fills your time, without a click for your team.
Pull real-time availability and pricing, then rent today or hold a unit with a no-card reservation.
Show a balance, take a payment, and manage autopay across every unit on the account.
Start and finish a move-out from the move-out portal, with eligibility and balances checked first.
Share a gate code or remove an overlock, when in good standing. Amber never skips security.
Amber does more than answer. She grounds every reply in your facility, brings in a real person when judgment is needed.
She pulls from your policies, pricing, hours, and account data, so every answer fits your facility instead of a generic script.
When something needs judgment, Amber escalates to your team in Ease Connect with her summary. It becomes a queued handoff, so your team can pick up exactly where Amber left off.
Amber turns a sales conversation into a rental journey. Once a person willingly shares their info, that starts a cadence. As the lead becomes a reservation and then a move-in, the cadence resets to match the stage.
Run Amber as the chat widget customers already know, or embed her right in the page the way assistants like Claude and ChatGPT do. Same Amber, your choice.
From household items to business inventory, we have the perfect space for what matters most.
Amber matches your brand and drops onto your site with one script. You test everything in a sandbox before a single customer sees it.
No rip and replace. EaseOS layers on top of your management software.
Amber deploys with a single script, matches your brand, and connects to your PMS.
Contact Sales30-minute call · no commitment · tailored to your portfolio
