The moment a customer walks up, Ease Virtual Console connects them to a live Virtual Manager on video. They self-serve or talk to a real person, sign the lease on the spot, and your team runs every facility from one place.
Operators are moving to a hybrid model. A lean on-site presence for the physical work, a centralized team for everything customer facing, and AI for the routine.
Gates, locks, and the physical lot.
One centralized team covers every facility.
Routing and the routine, handled automatically.
The Virtual Console is the bridge between them.
Inside Self-Storage describes the model now spreading across the industry as one where "one onsite employee is supported by virtual managers and AI tools."
Inside Self-Storage, "Faster, Leaner, Smarter," 2026No on-site staff required. The console carries the customer from the door to a completed rental.
People detection wakes the screen and greets the customer automatically. No app, no kiosk.
Rent a unit, find a reservation, e-sign, or pay a balance right on the console.
One tap connects them to a live manager on video who can guide them through.
The session ends in an e-signed rental agreement, captured and reportable.
Ease Virtual Console pairs live video with a companion tablet so customers manage rentals and payments with a real person for every interaction. High-touch service, delivered virtually.
Start a new rental, find a reservation, e-sign a lease, or pay a balance directly on the console. When a question needs a person, live help is one tap away.
People detection engages customers as they approach. When they want help, a live manager joins by video and can guide them in real time. Every session is captured and reportable.
Turn more office visits into rentals with a manager present for every walk-in.
Open earlier, cover lunch, and close later without adding a single shift.
Consistent, in-person service on every visit keeps ratings high and facilities full.
One centralized team covers many facilities through the console. The same service customers expect, at a fraction of the on-site headcount.
The same experience, sized for the space you have.
A full-size console built for high-traffic facilities. Maximum screen presence, maximum service quality.
The same experience in a slimmer frame. Fits where space is tight without compromising the interaction.
Sits on the property manager's desk. When they step away, the screen is already there for the next walk-in.
StoreEase is by far one of the best storage facilities I have ever used. The virtual counter makes it extremely easy to rent out a unit.
The virtual manager, use of the mobile app for unit access, and available carts made the move-in of storage items almost effortless.
We loved the access to virtual and live help when we checked in. Customer service is an A+ across the board.
No rip and replace. Ease Virtual Console layers on top of your management software.
Our team handles installation, branding, and setup. No on-site IT or hardware expertise required.
Contact Sales30-minute call · no commitment · tailored to your portfolio