The AI operating system for self-storage

More NOI from every facility. AI and your team, as one.

EaseOS brings every call, chat, text, and walk-in into one system. The AI resolves what it can, your on-site and remote teams handle the rest, and more interactions turn into revenue instead of slipping away.

The EaseOS ecosystem

Comes in on

Calls Web SMS Walk-ins
One AI
Ease Connect
Every channel, one screen

Handled by AI + your team

AI On-site PM Remote team
NOI up Payroll down

Trusted by operators running smarter facilities

Midgard Self Storage
GoStoreIt
StorSafe Self Storage
Free Up Storage
StoreEase

What EaseOS does for an operator

100%
of calls answered by AI
45%+
lower front-desk payroll
500+
facilities run on EaseOS
24/7
leasing on every channel
One system, every channel

Every way a customer reaches you. Covered.

Phone, video, web, text, and walk-ins, handled by AI when it can and by your team when it counts.

Ease Virtual Console

A staffed front desk at every facility, without the headcount

Walk-in customers connect to your centralized team over live video. Full service and extended hours, with no on-site payroll to match.

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Voice AI · live callReplay
Incoming call · +1 (•••) •••-••48
AI answering automatically
CallerAny 10×10 units available tonight?
AmberYes, one climate-controlled 10×10 at $129 a month. I'll text you a secure link to lock it in.
✓ Rental link sent by text
Resolved by AI · no menus, no hold
Voice AI

Not a phone tree. A decision engine.

It answers every call, understands what the caller actually needs, and acts on it, day or night, with no menus and no hold music.

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Ease Web Assistant

Your website as a 24/7 leasing office

Visitors get an instant quote and a secure link to complete the rental and payment themselves. When a question needs a person, it escalates smoothly without dropping the context.

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Ease Connect conversation workspace
Ease Connect

Every channel on one screen

Calls, texts, chats, tasks, and office visits in a single dashboard. The AI routes each to the right place: on-site PM, call center, or task queue. Fewer screens, happier people.

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The difference · Intelligent routing

Routing that just works

Meet the customer where they want to be. Our AI reads intent, identifies the caller, and sends every interaction to exactly the right place, before anyone picks up. No menus, no delays, no misroutes.

01

Understands intent

Classifies why each customer is reaching out, in their own words, before a human is involved.

02

Identifies the caller

Matches the interaction to the right account and history the moment it arrives.

03

Sends it the right place

On-site PM, call center, or task queue, with full context attached. Never a phone tree.

How it works

One AI behind every channel

Whether a customer calls, taps, texts, or walks up to the counter, the same intelligence makes the same smart decision. We call it Amber Intelligence.

CallVideoSMSChatHubAmberIntelligence
Channel 01 · Voice

AI Call

Answers, qualifies, and routes every inbound call, day or night, with no menus or hold music.

Hear real calls
After-hours new rentalAnswers unit questions, texts a rental link
0:00
Gate code requestVerifies the tenant and shares the gate code
0:00
Past-due balanceDiscusses  auction and texts a payment link
0:00
Channel 02 · Video

AI Video

Serves walk-ins live through the Virtual Console, so every counter stays staffed without on-site payroll.

Channel 03 · Text

AI SMS

Follows up by text with full context and clear fee disclosure, turning quiet leads into completed rentals.

Channel 04 · Web

AI Chat

Sends quotes and secure rental links right inside your website, so visitors lease without leaving the page.

Channel 05 · Handoff

AI Hub

Carries full context into every live call and follow-up task, so your team never opens with “how can I help?”

Why operators switch

Technology that transforms your operations

Boost NOI

Answer every call and qualify every lead with fewer people on site or at the call center. AI absorbs the volume so your team focuses on closing, not on questions that solve themselves.

Always covered

When a property manager steps away, the Virtual Console keeps the front desk live. When the call center closes, the AI catches everything that comes in.

From lead to rental

Amber doesn't just capture a name. It answers, qualifies, reserves the unit, and sends a secure link so the customer completes the rental in minutes. Your team inherits more than a callback list.

Built for operators

Works with the PMS you already run

No rip and replace. EaseOS layers on top of your management software.

storEDGE
SiteLink
SSM
Cubby
Operator results

What partners say after switching

The StoreEase platform just keeps getting better. It enables us to expand site hours and provide customers with increased access, while reducing payroll and enhancing efficiency.
Free Up Storage
Free Up Storage
Randy Trapenick, Director of Operations
StoreEase isn't just a technology leader in the storage industry, they're a technology leader in any industry, full stop. The StoreEase team is so far ahead of anything else on the market.
GoStoreIt
GoStoreIt
Beau Agnello, COO
I would highly recommend StoreEase. The virtual manager, use of the mobile app for unit access, and available carts made the move-in of storage items almost effortless.
Midgard Storage
Midgard Storage
Kolin Van Dyne, VP of Operations
Our origin

Built by storage operators, for storage operators

As operators ourselves, we know the real challenges of running facilities. That operator-first perspective shapes every part of EaseOS: intelligent tools designed to simplify daily operations and drive efficiency across portfolios.

Modern self-storage facility
Ready when you are

Increase profits. Control spend.

See EaseOS handle every channel for your facilities.

Contact Sales

30-minute call · no commitment · tailored to your portfolio